Entry Filed under: yahoo mail tips, yahoomail
February 28th, 2008
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We’ve been listening to your feedback over these past months since the all-new mail came out of beta. One of the features that you asked for was a way to download multiple attachments at once. Well, we heard you loud and clear.
So, over the next few days we will be rolling this feature out. Here is a screenshot of how it will look in your message. So when you receive a message that contains more than one attachment, you’ll see this:
All you have to do is click “Download All” to get all at once!
(Note: Occasionally, you may not see the Download All link above a message with multiple attachments. Sometimes the manner in which an individual file is named prevents it from being grouped together with other files. In these cases, you’ll need to download attachments the old way, one by one.)
As with many of our enhancements to mail, not everyone gets the new feature at once. So if you don’t see the “Download All” link, be patient, everyone will have this feature soon.
** Please note… The download all feature will download all the files into one compressed (.zip) file which then needs to be unzipped in order to view all the files. Windows XP and Vista both deal with .zip files as part of the operating system. If you are having trouble with the “download all” feature, you may need to install Winzip or another file compression software.
Happy emailing!
Andrew – Yahoo! Mail Team
Entry Filed under: classic mail tips, quick tips, yahoo mail tips
February 22nd, 2008
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Today, I thought I’d share a personal experience on how something that’s so second nature to me, is perceived so differently through the eyes of someone else. To encourage you to read this post, I’ve put a tip at the end.
Here’s the scenario: I was setting up a new Yahoo! Mail account for my mum the other day. I KNOW!! She doesn’t already use Yahoo! Mail?!?! Well the answer is no. In fact, she doesn’t really use the Internet at all, until now. My dad got her a new laptop for Christmas and she’s just getting around to using it now.
At the moment, she’s just going to use it for email, and maybe some Web surfing. She wants to be in touch with her book-group and another group she meets up with. So while setting up the account, it got me to thinking what’s the easiest way for my mum to logon to her new email account? And as I was saying, “Click this picture, also known as an icon 
(BTW – I like Vista for the option to have those huge icons), then go to bookmarks, then click on this one that’s called Yahoo Mail, and then login.” I was thinking there’s got to be easier way, and then I was thinking how do other people logon to their mail?
So I asked around the team, and what I’ve found a large percentage of users do… They open an Internet browser, and then search for Yahoo Mail, and then click the Yahoo Mail search result. I’m going to assume that it’s mostly Internet explorer for the browser and mostly some other search engine I’m not going to name ;). But then that’s probably what my mum would do too, whereas I would never think to do that. But since my mum doesn’t know what a URL is or what http:// stands for, it makes more sense to me now. I’ve been immersed in this stuff for so long now, what seems second nature to me is completely foreign to someone like my mum.
So the next time the next you’re trying to explain something to someone, think about whether or not my Mum would understand it.
So here’s the tip, which is my solution to the “easier way” from above and how my mum gets to her mail each day. I put a shortcut on her desktop that goes directly to Yahoo! Mail. Here’s one way that you can do it for your mum (although I know that there’s a number of ways to do it):
- All you need to do is click and drag this link – Login to Yahoo Mail – onto your mum’s desktop.
- Make sure her desktop is clutter free so that it’s easy to see the shortcut, and if you have Window’s Vista you can turn on those really huge icons, which my mum really likes.
- The shortcut icon you get may look like one of the two shortcuts above. I thought that it has to do with which browser you have set to be the default browser, but my tests have proved inconclusive.
Now this tip is not meant for my mum, it’s meant for people like me who want to help their friends and family get the most out of their Internet experience. But I promise, mum, I’ll get working on some tips just for you!!
Happy emailing!!
Andrew – Yahoo! Mail Team
Entry Filed under: classic mail tips, quick tips, yahoo mail tips
February 15th, 2008
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Quite often in this blog, I like to offer some tips and suggestions about how to get the most out of mail. So for today’s tip, I’m offering an alternative to checking your mail from an internet browser, plus a whole host of other fun and useful applications.
I wanted to introduce you to the Yahoo! Widget Engine (I’ve been using it since it was called Konfabulator). For those of you who don’t know what a widget is, it’s a small little program on your computer to complete a specified task. There’s an introductory video that explains it better than I can. Of course, I’m sure that you Mac (and now Windows Visa) users know what widgets are already.
After you download and install the widget engine, within the suite of incredibly useful widgets that comes with the application is the Yahoo! Mail Checker. With that widget you can have a notification of when you receive your Yahoo! Mail and you don’t even have to open a browser to find it.
Unfortunately, the Yahoo! Mail Checker is on the second page of the dock. So one really useful suggestion I have is to right click on the widgets that you don’t think you’ll need and delete them from the dock. Keep doing that until the Yahoo! Mail Checker is on the first page of the widget dock (for example, I don’t need the CPU monitor). If anyone on the widget team is reading this, maybe you can let us reorder the default order of the widgets that get installed.
Now that you have the Widget engine installed, I hope you have fun playing around and finding out all the useful widgets that are out there. My all-time personal favorite is widescapeWeather for its simplicity and functionality (exactly what a widget is supposed to be).
Happy emailing!!
Andrew - Yahoo! Mail Team
Entry Filed under: Uncategorized
February 13th, 2008
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EDIT: The surgery was successful, and thanks to all of your suggestions (and some serious pain killers), I’m well on my way to recovery. Hooray!! 
I ask this question to my fellow team members almost every day. Usually, they’re not very helpful because they bring their own lunch or they suggest things that are much too healthy. I’m a junk food kind of person ;-).
But tomorrow - yes Valentines day - I’m getting all of my wisdom teeth extracted. OUCH!! So I’m asking you for suggestions of what I can have for lunch after I get them out.
I’ve already got bananas and mashed potatoes on my list, so I’m hoping you can come up with some good suggetions.
Wish me luck, and I’ll see you all next week, minus 4 of my teeth 
Happy emailing!!
Andrew - Yahoo! Mail Team
Entry Filed under: anti-spam, security
February 6th, 2008
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For this week’s post, I’m enlisting a guest host. I’ve asked Mark, who leads our anti-spam team, to share some news about what he and his team are up to, to help combat the spammers of the world. So without further ado, here’s our resident “Spam Czar”…
Happy Emailing
Andrew - Yahoo! Mail Team
——————————————
We know you hate receiving spam in your mailbox, and we’re working hard to help. While there may always be bad guys trying to get their messages through to you, at Yahoo! we’re tightening up on our spam controls in ‘08, and in fact we’ve already begun rolling out a significant new defense system (and it’s only the start of February).
One reprehensible tactic spammers use is hijacking thousands of innocent home computers and forcing them to send out spam messages in the background, often without the owners even knowing! Collectively, these “zombie” computers spew out millions of spam messages a day, and that’s something that has to stop.
Starting today, we will be taking the bold move of rejecting mail from these zombie computers, using information from a number of third-party companies and ISPs to help in the identification. When these unauthorized computers attempt a connection to our back-end mail servers, they’ll be politely informed that their unsolicited mail is not welcome at Yahoo!. (This change is on the back-end only; users connecting through the Classic or All-New Yahoo! Mail web interfaces will not be blocked by this change.)
For example, consumers with a dynamic IP address will no longer be able to send mail directly to Yahoo! servers (machines with geeky, technical names like “a.mx.mail.yahoo.com”), and must instead use their ISP’s designated mail gateway. Again, users interacting through the web interface or the Yahoo! Mail POP/SMTP/IMAP services will *not* be affected by this change; aside from the spammers, this change will only impact people running a secret, unauthorized mail server in their basement.
It’s just one of the many steps we’re planning in the upcoming weeks and months to continue to improve your Yahoo! Mail experience, and we’ll be checking in here periodically on the YMail Blog to keep you up-to-date with further developments.
One reminder: If you do receive a spam message in your inbox — or an important message ends up in your spam folder — please help us out by clicking the “This is Spam” or “This is Not Spam” button on it. Clicking these buttons immediately sends a series of notifications to our SpamGuard systems and personnel so that we can correct the problem, and is the best indicator of how well we’re doing in our mission to ensure you receive all of the mail you want and none that you don’t.
Wishing you a Happy New Year from Yahoo! and SpamGuard,
Mark R.
“Spam Czar”
Yahoo! Mail
P.S. Note for geeks and system administrators: In the rare case that you do feel we’ve made an incorrect classification of your mail, please pay close attention to any SMTP reply code our servers send back to you, as these will contain essential troubleshooting information and instructions on how to report a problem. Information for legitimate bulk mailers can always be found at http://postmaster.yahoo.com.
Entry Filed under: yahoo mail tips, yahoomail
January 29th, 2008
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I always like to end things on a high. That’s why I love being able to add a special signature at the end of my emails. Just a little something that’s all mine, with some contact details thrown in for good measure. You can do it too. Add a saying, a proverb, a phrase that sums you up. It’s up to you how you sign off.
It’s easy to do, just start by click on Options, then selecting Mail Options. Then from the list on the left click on Compose. In the centre of the page after “Signature:” select “Show a signature on all outgoing messages”. On the far right of the message window above the text area click either Plain Text (yawn) or Rich Text (cool and colourful stuff) before you start writing your signature in the text area. Finish off by clicking Save Changes.
There you go. Time for me to sign off.
Happy emailing!
Andrew - Yahoo! Mail Team
Entry Filed under: mail
January 1st, 2008
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Wow, what a year!! I for one had a great 2007 and am certainly looking forward to 2008. Last year, I celebrated 8 years of marriage and because of my birthday this year I now put a 0 (zero) as the second digit. I’m not saying how old, let’s just say I’m older than 10 and younger than 100.
For all of us here on the Yahoo! Mail team, this was a great year too. Some fantastic innovations came through; I thought I’d just recap some of the amazing things that we achieved.
Instant Chat within Mail – I announced this amazing feature in March with this post that gave you a sneak peek, told you how to turn it off in June, and then in October we integrated the ability to chat with Windows Live Messenger. To me, this is one of the greatest things to come along since sliced bread, and if you haven’t tried it yet I definitely encourage you to do so.
Unlimited Storage – What more is there to say? I told you that you no longer have to worry about being over the limit in March. But I thought it bears repeating, so here goes… With Yahoo Mail you get unlimited storage!! You never again have to worry about filling up your inbox to the limit.
The All-new Yahoo! Mail – On the surface, it doesn’t seem big. But dig a little deeper and this is huge. In September, we took the word “beta” off and now it’s just the all-new Yahoo! Mail. And shortly after that Yahoo! Mail turned 10 years old! (I’m still just a little bit older).
This Blog – I hope you’ve enjoyed reading my posts over the past year. I’ve tried to keep it fun, fresh and informative. This year, I changed the look, added a mail tips section here and here, and in the New Year, I hope to be able to post some tips from you the reader.
All-in-all, I think you have to admit, it’s been a pretty good year. Oh, and watch this space in 2008, there’s plenty more to come!!!
Happy emailing and Happy New Year!!!
Andrew – Yahoo! Mail Team
Entry Filed under: holidays
December 18th, 2007
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Well it’s that time of year again. Time for yuletide cheer, mince pies, caroling, decorating trees with lights and baubles and Nigella Lawson’s goose fat roasted potatoes. Oh and the madness of the Oxford Street Shopping circus (pun intended), last minute running around like a headless chicken looking for that perfect gift, and putting on the inches due directly to Nigella’s potatoes.
Second, and only somewhat less of a shameless self-promotion, what about a Flickr Pro account? Unlimited bandwidth to upload photos, unlimited storage, permanent archiving, and much more are the features that come with a Flick Pro account.
Whatever you do to help you make it through the hectic holiday season, me and the entire Yahoo! mail team, wish you the very best this Holiday Season.
Merry Christmas!!!
Andrew – Yahoo! Mail Team
Entry Filed under: reading pane, yahoo mail tips
December 12th, 2007
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In today’s tip I wanted to draw your attention to a feature of the all-new Yahoo! Mail that – by reading through your feedback – you either love or you find a real pain ;-). Today’s topic is the reading pane.
What is it?
The reading pane allows you to preview messages without having to double-click on them to open them in a new tab or window. When you log into the all-new mail for the very first time, it’s turned on by default. Most people really like it, however there is a small number of your fellow users that think is takes up too much screen real-estate.
Do you love the reading pane?
If you do, here are two tips to help you get the most out of the reading pane.
First you can resize the preview pane to make it suit the size of your screen. Just put your mouse over the dividing line between your message list and the preview pane. When your mouse pointer turns into an up-and-down arrow, click and drag the line to make the pane bigger or smaller. Just like in the screenshot to the right.
Second, for a little more advanced tip for the reading pane, click on the “Options” menu in your Inbox (hint: it’s the link labeled “Options” in the picture below for those folks who aren’t favourable about the reading pane). Then click on “Mail Options”. On that screen you’re going to see this option that let’s you set what happens to the mail message when you look at it in the reading pane:
So if you don’t want the message to get marked as read when you’re viewing it in the reading pane, just select “Never” from the pick-list.
Do you hate the reading pane?
If you do, and I know there is a small minority out there that really doesn’t like the reading pane. Here’s a quick tip I know you’re going to love. Take a look at this picture of the “view menu”. See that “v” next to the menu item “Reading Pane”. That’s a short cut key to show or hide the reading pane at the touch of a key. Try it out. When you’re in your Inbox, just hit the “v” key and see what happens.
Love it or hate it. Those are some quick tips to help you use it the way that suits you best. If you love it, which is most of you, those tips should really come in handy. If you don’t love it, use that “v” key tip to hide and show the preview pane. I think if you use the reading pane more, you might just grow to love it.
Happy emailing,
Andrew – Yahoo! Mail Team
Entry Filed under: mail, quick tips
December 7th, 2007
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If you’ve been reading this blog for a while, you’ll have noticed that I’ve added a couple of sections for tips to get the most from Yahoo! Mail. There’s a section for Yahoo! Mail Classic as well as the all-new Yahoo! Mail. Right now, it’s just a few, but over the coming weeks, I’ll be adding more.
But I don’t want these tips to be a one way street. And since I know that everyone reading this blog is a Yahoo! Mail power user ;), I bet you have some tips that could help your fellow Yahoo’s. So in a “by the users, for the users” spirit, I’d like to call on some (or all) of you to share some of the features and functions that help you use Yahoo! Mail better.
I’ve created a form for you to share your tips with other readers of the blog. So if you feel like putting pen to paper, and maybe even getting your name in print, fill out this form. Your tip can be about the all-new Yahoo! Mail or Classic Mail or both. It’s up to you.
Our crack editorial team (read me) will go through all the submitted tips and pick out some to feature on the blog. But you’re not doing this just for fame, but for fortune too. So if your tip is featured on the Blog, we might even have some small token of appreciation for your efforts.
Happy emailing.
Andrew – Yahoo! Mail Team
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