Keep me signed into Yahoo! Mail

Entry Filed under: classic mail tips, yahoo mail tips

7 comments August 5th, 2008

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I get some comments on this blog, now and again, saying that “I have to sign in every time I want to get to my mail, even though I’ve checked the box…” It’s not many of you, but enough that I thought I would take this opportunity to see if I can offer some suggestions on how to keep yourself signed into Yahoo! Mail for up to 2 weeks.

So if it’s your wish to remain logged into Yahoo! Mail for two weeks, but are having difficulty doing so, I’ve created a help page for you in the Yahoo Mail Help pages. You can read the detailed instructions here: http://help.yahoo.com/l/uk/yahoo/mail/classic/account/account-20.html

Some of the instructions are a bit technical, so if you’re not technically inclined you might want to get your resident computer nerd to give you a hand. Here is the abriged version:

  1. Check the box “Keep me signed in” on the login page of Yahoo! Mail.
  2. Make sure you are using the correct URL/web address to access Yahoo! Mail.
  3. Check your account settings to make sure that you have your account set to keep you logged in for 2 weeks.
  4. Make sure that you have your Internet browser set to accept “cookies” from Yahoo.
  5. Make sure that your anti-virus/firewall software isn’t blocking or deleting you Yahoo! cookies.

After confirming those five steps you should now be kept logged in for 2 weeks at a time. Remember – DO NOT do this if you use a computer in an Internet Café, or you share your computer with someone else. Finally, I know this is a pretty technical post, so I apologize if some of the instructions above seem fairly complicated.

Happy emailing.
Andrew - Yahoo! Mail Team

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Throw-away addresses to keep spammers at bay

Entry Filed under: anti-spam, classic mail tips, security, yahoo mail tips

9 comments July 31st, 2008

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Keeping safe online is an ongoing battle. By some accounts, up to 90% of all mail is spam. While we are always working hard to ensure most of the spam sent your way never enters your Inbox, there are measures you can take to combat spammers right from within your own Yahoo! Mailbox. In a recent post, I talked about blocking certain email addresses from sending you email. For today’s security tip I want to clue you in to our free (for UK users) Addressguard feature.

First off, here is why using AddressGuard to create disposable email addresses is such a powerful line of defence against spam:

  • Give them out when you don’t want to give out your primary Yahoo! Mail address
  • Create disposable email addresses with ease
  • Have messages delivered to your Inbox or a personal folder
  • Simply delete them if they start receiving spam

Second, here’s a great video tutorial to give you an overview. Just click the “Continue” link in the image below:

Click here if you would like to see a full screen version.

Pretty cool, huh? Finally, if you’re ready to get started using disposable addresses, we have a more in-depth tutorial to help you get the most out of Addressguard. It doesn’t matter which version of Yahoo! Mail you use, we have a tutorial for each:
Addressguard tutorial for the all-new Yahoo! Mail
Addressguard tutorial for the classic version of Yahoo! Mail

If you’re new to the idea of using disposable addresses, it’s a great way to combat spam. I can’t recommend it highly enough. I’m sure once you start using it, you’ll never stop.

Happy address creating.
Andrew - Yahoo! Mail Team

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Putting a flourish in your email…

Entry Filed under: compose, yahoo mail tips

50 comments July 24th, 2008

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If you use the all-new version of Yahoo! Mail, then I’m sure you’ve come across the great new feature we’ve just added for when you compose a new email message (and it’s one that a lot of you have been asking for). If you don’t use the all-new Yahoo! Mail, then there may be a reason to switch now. What am I talking about? Well the new Yahoo! Mail stationery, of course.

From now on, when you compose a new email message, you’ll have the opportunity to add a special touch to your message. And an extra added bonus with the new stationery feature – there are no more ads to distract you when you compose your email.

We’ve added the ability for you to add a whole host of stationery designs to make your emails that much more special. To help you get the most out of the new stationery feature, I’ve put together a slide show that tells you a little more about how to use it. Just click the first image on the left, below…

Happy emailing!
Andrew – Yahoo! Mail Team

P.S. The stationery feature will be available free to all users that are using the new version of Yahoo Mail. If you are not seeing the possibility to add stationery to an email you might have to wait a short while before the feature is turned on for you. As with all of our feature releases, we do it in stages to make sure that it goes smoothly.

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That Big Purple Bus

Entry Filed under: flickr, photos, rocketmail, yahoo, ymail

13 comments July 15th, 2008

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Originally uploaded by squirrelmonkey

If you’ve been walking around central London lately, you may have already seen this pictured here. The Yahoo! bus is driving around the major sites of London for the next couple of weeks. We’re trying to get the word out that there are millions of new email addresses out there and they are yours for the taking.

My colleagues and I had a chance to ride around on the bus, and I saw a number of people taking snaps like this one from my Flickr colleague Fiona. I posted some pictures to my Flickr account too.

Have you seen the bus recently? Maybe you were one of the ones that took a picture? Why not post it to Flickr with the tag “yahoo bus”?

Happy snapping.
Andrew - Yahoo! Mail Team

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Making the move to that new @ymail.com or @rocketmail.com

Entry Filed under: classic mail tips, rocketmail, yahoo mail tips, yahoomail, ymail

19 comments June 27th, 2008

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So, were you successful in getting the email name that you’ve always wanted? That’s great news!! Now, are you trying to decide how to let everyone know that you’ve got a terrific new email address? And maybe you’re wondering if you can move all your mail and contacts over to that new ymail or rocketmail account. Well have I got a tool for!!!

How can I let people know that I have a new email address?
Whether you are coming from hotmail (yuck), gmail (blech) or even another yahoo (hooray!) email account, we’ve got tool that automatically moves everything from your old email address to your new ymail, rocketmail and/or yahoo.co.uk email address. It couldn’t be easier.

A little while back, my colleagues and I created a video that shows just how easy it is. I’ve included it on this post. But before you hit the play button, I just want to point out a couple of small differences from when we made the video (and believe me they are small).
1. You now have a choice to move everything to @ymail.com and @rocketmail.com
2. You can no longer move calendar items.
3. It can take up to 24 hours to move everything over (so keep checking)

Just take a look at this video (or click here for a full screen version)…

See how easy that was? Check it out for yourself

If you that can’t place where you know the music from… It’s “Maybe Tomorrow” by Terry Bush the theme song from the TV series “The Littlest Hobo

Happy Switching!
Andrew - Yahoo! Mail Team

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YOURNAMEHERE @ymail.com or @rocketmail.com

Entry Filed under: classic mail, mail, rocketmail, yahoomail

12 comments June 20th, 2008

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Hot off the presses…. We’ve just added two new domains to the Yahoo! Mail family. Now you can get that same top-notch Yahoo! Mail experience but with “@ymail.com” or “@rocketmail.com”.

What that means is that you have more opportunity to get the email address that you’ve always wanted. I’m sure you might be happy with bob1123322@yahoo.co.uk, but wouldn’t you prefer just plain bobby@ymail.com? Well, now you have the chance to get the name that you want.

Just go to www.yahoo.co.uk/ymail and register your new email address. I’m going to get mine right now.

Happy registering!
Andrew – Yahoo! Mail Team

p.s. For you history buffs out there, Rocketmail was the creation of Four 11, the company that Yahoo! bought in 1997 that launched Yahoo! Mail.

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Update: Blog Downtime

Entry Filed under: security

3 comments June 18th, 2008

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Update: The upgrade went OK. Not without a hitch or two, so you may have experienced some strange behaviour this afternoon. If you find anything wrong with the blog, please post a comment on this post, and I’ll investigate.

Hi everyone. In order to patch some security vulnerablities on this blog, I’m going to perform some maintenance work tomorrow (19 Jun). There may be some time where the blog is down due to this upgrade. Fingers crossed it will only be for a short while, but I’ll have a “upgrade in progress” screen to let you know while it’s down.

Wish me luck!!

Happy emailing!
Andrew - Yahoo! Mail Team

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Making Yahoo! Mail Go Faster

Entry Filed under: performance, yahoomail

388 comments June 5th, 2008

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Just a quickie (in more ways than one)…

We never stop reading your feedback and we couldn’t help notice that some of you were concerned about the speed Yahoo! Mail at times. We passed it onto our engineers, here’s what they did about it…

Installed *brand new hardware* with *double the performance memory* and *double the processing power*

…all of which mean a faster Yahoo! Mail for you. And please note, when we refer to “memory” we’re not talking about the storage space for messages (that’s unlimited, remember). We’re talking about the memory on the hardware at Yahoo! HQ. The more there is, the faster Yahoo! Mail can perform for you.

Here’s what the improvements look like in graphical form - Green is good!!!

Mail Servers

The work’s just been completed so now you can tackle your email with even greater speed and efficiency than before.

And don’t worry, we’re not resting on our laurels - speed and performance are something we’re committed to optimising on an ongoing basis.

Happy emailing
Andrew - Yahoo! Mail Team

P.S. - I hope that you enjoyed this post. There’s lot’s of other great information on this blog, so make sure you come back often to read about all the latest updates, tips and useful information about Yahoo! Mail.

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Updated: retrieving from external accounts

Entry Filed under: classic mail, yahoomail

7 comments June 4th, 2008

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Update: The issue outlined below has been fixed by our engineers and has been rolled out to all mail users. If you get your mail from an external client (Outlook, Thunderbird, etc.) you should no longer experience this issue. Sorry for the inconvenience.

Some of you are reporting that you are getting the following error when trying to get your mail from external accounts: “Server XXX is busy. Another POP session may be active. Please try again later.”

Our engineers have investigated the issue and found the root cause of the problem. A fix will be rolling out shortly. When it has finished rolling out I will update this post to let you know. It takes a little while to get the fix out since it has to be pushed to so many different servers, so some of you may find the problem is fixed right away, while others may find it takes a bit longer.

Sorry you are experiencing the issue. You can always use the Web version until the issue is fully fixed.

Thanks,
Andrew - Yahoo! Mail Team

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All-new Yahoo! Mail Photo Viewer

Entry Filed under: attachment, photos, yahoo mail tips, yahoomail

52 comments May 29th, 2008

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I don’t know about you, but I have this funny feeling that this summer is shaping up to be a repeat of last summer (not in a good way). Well, at least here in London, things have been grey as all get out. So to brighten your day, I thought I’d share with you, a new feature that’s recently launched in the all-new version of Yahoo Mail.

If you use the all-new version of Yahoo! Mail, and if you email a lot of photos, you probably have already seen this feature, but just in case you haven’t come across it, there is a new feature that was added that allows you to view the photos that are attached to your yahoo mail directly from your Inbox.

Here’s how it works (easy as 1-2-3):
For this example, I’m working with an email that includes three photos, but the same applies whether there are 2 or 200 photos attached. When I open up the message that has photos attached to it, the bottom of the message is going to look like this (without those crazy red boxes and numbers):

Photo Viewer Step 1
  1. If you click ‘1’ you will be able to view the image directly from within the all-new Yahoo! Mail interface.
  2. If you click ‘2’ you’ll start a slideshow that will allow you to scroll through all the images attached, which is very similar behavior to number ‘1’. (For more detail on ‘1’ and ‘2’, have a look further down this post to the next image where I’ll talk about the image viewer.)
  3. But, after all the oohs and ahhs have worn off, this is what I REALLY like about this new feature… If you liked the download all feature, you’re really going to love this. ‘3’ allows you select from the attached pictures and only download the ones that you choose. All you have to do is put a check in the box of the pictures you want to download and then click the “download selected”. Of course you can still download all, but let’s face it I’m not that good of a photographer.

So what’s this image viewer all about?
If you’re still reading, let’s take a look at what happens when you click ‘1’ or ‘2’ from above. A sort of window pops up (it’s really an overlay) with the image you just clicked:

Photo Viewer Step 2

So here’s what you can do with the photo-viewer when it pops up (staying with the easy as 1-2-3 theme):

  1. Whether you click on a picture or the slideshow link, you can scroll through the pictures that are attached to the image. So what’s the difference? Well if you click the slideshow link, then it starts with the first image, and if you click a specific image, you’ll then go to the next image.
  2. Clicking ‘2’ will stop and start the slide show. If the slideshow is playing the text in the red box above will say “pause” instead of “play”.
  3. Clicking ‘3’ does exactly what it says on the tin. To close your photo-preview or slideshow, just click the “close” button.

So that’s it. The beauty is in the simplicity, and I still think the ability to download selected photos is fantastic!! Unfortunately, this feature is only available to users of the all-new mail, so if you’re a classic mail user, feel free to switch.

Happy Photo Viewing!
Andrew – Yahoo Mail! Team

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